Bus - Ticket Cancellation Assurance

When we catch an affordable bus, we want to buy it instantly. But what if something goes wrong at the last moment and you can't go? With Bilet.com Ticket Cancellation Assurance, you can now cancel your ticket without giving any reason until the last 5 minutes before departure and get a 100% refund of your money.

Scope of Bus Ticket Cancellation Assurance:

• Ticket Cancellation Assurance is a service that is provided exclusively to Bilet.com users and secures the ticket price against plans that may change at the last moment.
• With the Ticket Cancellation Assurance, you can cancel your ticket up to 5 minutes before departure without giving any reason and get 100% of the ticket amount back. Ticket cancellation and refund guarantee is only valid until the last 5 minutes before departure.
• Ticket Cancellation Assurance is valid for all tickets with and without promotions.
• Ticket Cancellation Assurance can only be obtained at the time of ticket purchase.
• In order for Bilet.com to make a payment for the cancellation of the ticket within the scope of the guarantee, it is a prerequisite to cancel the ticket by calling the ticket line of Bilet.com at least 5 minutes before the departure time, by calling +90 850 450 99 88 or by sending an e-mail to bilgi@bilet.com.
• For the amount to be refunded within the scope of the guarantee, the transaction is carried out by Bilet.com within 7 working days.After this process is completed, the completion of the return process proceeds according to the banks' return procedure.
• The payment of the amount to be refunded under the guarantee is transferred to the account separately from the payment received from the bus ticket provider.
• The Ticket Cancellation Assurance can be used an unlimited number of times throughout the year.
• The fee charged for ticket cancellation assurance is not refundable under any circumstances.