İstanbulkart Load Instruction

Contact Information

Note: When you registered with the "Register" checkbox checked, your password will be sent to your email address.

Instruction information will be sent free by SMS and email.

Credit / Debit Card

Istanbulkart FAQ (Frequently Asked Questions)

You can create your instruction by selecting the Istanbulkart number you want to upload and the amount to be uploaded, and paying by credit or debit card
The 16-digit number on the front of your Istanbulkart is the card alias and the 14-digit number starting with 04 on the back is the card serial number. Both of these numbers can be used for loading.
No, your instruction has not yet been transferred to your card. You can use card filling machines (Biletmatik) at Metro/Metrobus stops, card readers at smart stops, card readers at Istanbulkart dealers, or card readers on buses to physically load the money from the loading instruction into your Istanbulkart.
Card readers inside Metro and Metrobus are offline readers only used to charge fees. From these readers, "instruction load process" cannot be performed.
In order to earn 10 TL for your first upload you need to register or login. After that on your first upload 10 TL will be delivered to your account.
In order to transfer your points to your Istanbulkart, the points in your account must reach 20 TL. When your points reach 20 TL, they will be automatically transferred to your card.
You can earn following amounts for each ticket you buy from after logging in.
  • Flights 5 TL
  • Greek Islands & Cyprus Ferry Ticket 5 TL
  • Car Rental 3 TL
  • İDO Ticket 1 TL
  • Bus Ticket 1 TL
  • Entertainment Ticket 1 TL
Currently, monthly subscription installation cannot be performed.