Check & Cancel Bus Tickets

Check & Cancel Bus Tickets

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Telephone Numbers

Cancellations, refunds and changes for Metro Tourism tickets are made through the call centers of Metro Tourism

Metro Tourism:0850 222 34 55

Ticket Cancellation and Return Policy

İptal olan veya iade edilen biletlerin geri ödemelerinin kredi / banka kartına yansıması 3-5 (en fazla 7 gün) iş günü sürebilmektedir. Ücretin belirtilen süre içerisinde, kredi kartı hesabınıza yansımaması durumunda, Fill the Contact form or call us during work ours

Kurallar gereği bazı firmalarda otobüs kalkış saatine 24 saat kala bazı firmalarda ise 1 saat kalana kadar online iptal yapılabilmektedir. Bilet satın alırken ödeme sayfasında biletinizi sefere kaç saat kalana kadar iptal edebileceğiniz belirtilmektedir.

The purchased tickets / boarding pass is only valid for the date, time and route written on it. Tickets that are not used on the day, time and route and are not used on time are deemed invalid.

The rules set by the company for Metro Tourism tickets are valid; call Metro Turizm Call center 0850 222 34 55 for the cancellation and change procedures.

Tickets printed from the branch / bus station cannot be canceled from the internet. In this case, you can get the information by calling the call center of the carrier company or by canceling the sales office of the company.

It is the responsibility of the carrier to arrange the flight on the ticket. Expeditions may be canceled or postponed by the carrier due to various reasons. The procedure to be applied when a call is canceled or postponed is determined and announced by the carrier. In case of cancellation or postponement, information can be obtained from the carrier branches and from the carrier call center.